Experiencing problems staying logged into myhrtoolkit?

If you are experiencing problems with staying logged into myhrtoolkit then please carry out the following steps…

  1. Clear your web browser’s cache.

    Internet Explorer users can do this by:

    1. Clicking on the ‘Tools‘ menu (or the cog wheel for later versions) at the top right and selecting ‘Internet Options
    2. Within the ‘Browsing History‘ area, click on the ‘Settings‘ button
    3. Make sure that ‘Every time I visit the web page‘ is selected
    4. Click the ‘OK‘ button
    5. Click the ‘Delete‘ button in the ‘Browsing History‘ panel.
    6. Make sure the ‘Cookies‘ checkbox is selected
    7. Click the ‘Delete‘ button
    8. Click the ‘OK‘ button

  2. Add myhrtoolkit.com to the list of Trusted sites.

    Internet Explorer users can do this by:

    1. Clicking on the ‘Tools‘ menu (or the cog wheel for later versions) at the top right and selecting ‘Internet Options
    2. Click on the ‘Security‘ tab at the top
    3. Click on the ‘Trusted sites‘ green tick
    4. Click on the ‘Sites‘ button
    5. Enter https://app.myhrtoolkit.com and click the ‘Add‘ button
    6. Click the ‘Close‘ button
    7. Click on the ‘Privacy‘ tab at the top
    8. Click on the ‘Sites‘ button
    9. Enter ‘myhrtoolkit.com’ and click on the ‘Allow‘ button
    10. Click ‘Ok
    11. Click on the ‘Advanced‘ button
    12. Tick the ‘Override automatic cookie handling‘ checkbox
    13. Tick the ‘Always allow session cookies‘ checkbox
    14. Click ‘Ok
    15. Click the next ‘Ok‘ button

  3. Restart your web browser

  4. Login to myhrtoolkit

Related guides

Trouble logging in?

How to change your username or password

Note – Our servers run scheduled maintenance between 4am and 5am every Saturday. In the event that you are trying to access the system during this time, you may temporarily have issues logging in and/or using your myhrtoolkit.