Customer support area

At myhrtoolkit, we are committed to helping you make the most of your myhrtoolkit system. To aid you finding your way around, we provide:

A knowledge base

A source of guides, ‘how-to’s, and manuals to help you around all the functions and advanced features of myhrtoolkit.

Embedded support

Within myhrtoolkit itself there are help texts. We also host regular webinars for you to learn about myhrtoolkit.

For details of forthcoming webinars, and webinars ready to watch:

  • Training Webinars - webinars on specific subjects with in myhrtoolkit, such as Holidays, Absence, Document Management, etc - see this page.
  • Topical Webinars - webinars of a more general nature, addressing common topics in HR - see this page.

Service desk

If you need more in depth assistance, you can contact us via our service desk at

Navigation is provided in the panel on the right. Subject topics are grouped together, sometimes the same article will appear under a couple of subject headings for convenience.

  • User Guides – This area contains information for users, managers and controllers and gives help and guidance on the day to day use and running of myhrtoolkit.

  • Configuration – This area is designed to help you through all the configuration options for your myhrtoolkit installation.

  • First Time Setup – This area is designed for controllers setting up their new myhrtoolkit installation, with a walk-through guide and documents focussing on the key function areas.

There is also a dedicated Security Portal which provides links to a variety of pages relating to advice on security within myhrtoolkit. It can be found here.