---
title: Troubleshooting guides | myhrtoolkit HR management system
description: If you're having an issue with using myhrtoolkit, you may find the answer you're looking for here. If not, you can email or call the Support team.
---

** Call us **

Menu **

[0345 225 0414](tel:03452250414)

- [Customer Support **](https://www.myhrtoolkit.com/support)
- [Login **](https://app.myhrtoolkit.com/user_portal/)

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# Troubleshooting

If you're having an issue with using the myhrtoolkit system, you may find the answer you're looking for with these helpful guides. If you can't find what you're looking for, you can email or call the Support team.

[Myhrtoolkit status page](https://www.myhrtoolkit.com/support/how-to-guides/myhrtoolkit-status-page/)

[FAQs and diagnostics](https://www.myhrtoolkit.com/support/how-to-guides/faq-diagnostics/)

[Temporary access restrictions](https://www.myhrtoolkit.com/support/how-to-guides/temp-access-restriction/)

[Trouble logging in?](https://www.myhrtoolkit.com/support/how-to-guides/trouble-logging-in/)

This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

- User Guides
- Configuration
- First Time Setup

- [Overview](https://www.myhrtoolkit.com/support_categories/overview/)
- [Login/passwords](https://www.myhrtoolkit.com/support_categories/login-passwords/)
- [Multi-factor Authentication](https://www.myhrtoolkit.com/support_categories/multi-factor-authentication-guides)
- [Holidays](https://www.myhrtoolkit.com/support_categories/holidays/)
- [Absence](https://www.myhrtoolkit.com/support_categories/absence/)
- [Communications](https://www.myhrtoolkit.com/support_categories/communications/)
- [Document library](https://www.myhrtoolkit.com/support_categories/document-library/)
- [Performance Management](https://www.myhrtoolkit.com/support_categories/performance-management)
- [Starters and leavers](https://www.myhrtoolkit.com/support_categories/starters-and-leavers/)
- [Training](https://www.myhrtoolkit.com/support_categories/training/)
- [Pay and Benefits](https://www.myhrtoolkit.com/support_categories/pay-benefits)
- [Reports](https://www.myhrtoolkit.com/support_categories/reports/)
- [Tasks](https://www.myhrtoolkit.com/support_categories/tasks/)
- [Variable hours](https://www.myhrtoolkit.com/support_categories/variable-hours/)
- [Mobile app](https://www.myhrtoolkit.com/support_categories/mobile-app/)
- [Complete guides](https://www.myhrtoolkit.com/support_categories/complete-guides/)
- [Support policies](https://www.myhrtoolkit.com/support-policies-guides-myhrtoolkit)

- [Rights/permissions](https://www.myhrtoolkit.com/support_categories/rights-permissions/)
- [Holidays configuration](https://www.myhrtoolkit.com/support_categories/holidays-configuration/)
- [Absence configuration](https://www.myhrtoolkit.com/support_categories/absence-configuration/)
- [Hours](https://www.myhrtoolkit.com/support_categories/hours/)
- [People management](https://www.myhrtoolkit.com/support_categories/people-management/)
- [Health and safety](https://www.myhrtoolkit.com/support_categories/health-safety/)
- [Performance Management](https://www.myhrtoolkit.com/support_categories/performance-management-config)
- [Configuration](https://www.myhrtoolkit.com/support_categories/configuration-configuration/)
- [Bulk data](https://www.myhrtoolkit.com/support_categories/bulk-data/)
- [Omnibox](https://www.myhrtoolkit.com/support_categories/omnibox/)
- [Import/export](https://www.myhrtoolkit.com/support_categories/import-export/)
- [Troubleshooting](https://www.myhrtoolkit.com/support_categories/troubleshooting/)
- [API](https://www.myhrtoolkit.com/support_categories/api/)
- [User manuals](https://www.myhrtoolkit.com/support_categories/user-manuals/)
- [Partner guides](https://www.myhrtoolkit.com/support_categories/partners-guides/)

- [Step-by-step guide](https://www.myhrtoolkit.com/support/initial-setup-guide/)
- [Additional guides](https://www.myhrtoolkit.com/support_categories/additional-guides/)

## Call 0330 236 8399 for more information

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#### Myhrtoolkit features

#### Information

#### Resources

t: 0330 236 8399

e: [enquiries@myhrtoolkit.com](mailto:enquiries@myhrtoolkit.com)

[**](https://www.facebook.com/myhrtoolkit) [**](https://twitter.com/myhrtoolkit) [**](https://www.linkedin.com/company/myhrtoolkit-limited)

© 2021 myhrtoolkit Limited, HR software on demand. All rights reserved. Various trademarks held by respective owners.

Unit 18 Jessops Riverside, 800 Brightside Lane, Sheffield S9 2RX

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