FAQ: HR software

Need to know more about our HR software? Take a look at our frequently asked questions

HR software FAQ

Here we answer some of the most frequently asked questions we get about how to make the most out of HR software.

What is HR software?

Software designed to automate and simplify the management and recording of employee records and activities. For more information about what HR is and what it can do for a business, read our blog post: What does HR software do?

What are the main benefits of myhrtoolkit?

Myhrtoolkit is a simple-to-use web-based HR software system that streamlines your essential HR tasks, saving you time, making staff management easier and helping you to be more organised.

Is it right for me?

Whatever your role, be it SME business owner, HR professional, office manager or HR consultant, HR software provides a host of solutions to address your people management challenges.

Am I locked into a contract?

It is a 30-day rolling contract, so it is in your control.

How easy is it to get set up?

The system is fairly simple to set up; the basic setup/going live can be achieved relatively quickly. A fully established myhrtoolkit account with all documents in the system will take longer depending on the availability online of the documents.

With good quality data availability, a standard “no document” set up, a 50 head deployment could go live within a day.

What if a server fails?

We have a 1-hour service guarantee with our hosting provider, meaning that 60 minutes is the maximum length of time the service would ever be unavailable following diagnosis.

How does the billing work?

Customers are billed on a monthly basis starting on the day we activate the licence. They are then billed on this date each month. The first bill needs paying within 7 days. We require payment in advance and so encourage customers to align their payment method to our billing cycle.

What support does myhrtoolkit provide?

There are 3 main sources of help:

Knowledge base – an online set of support guides www.myhrtoolkit.com/support

Embedded Support – help texts and video clips built into the Toolkit

Service Desk – Monday to Friday – office hours on 0345 225 0414 option 2 or support@myhrtoolkit.com

How does the pricing work?

The pricing is banded and based on the number of users. It starts at just £15 per month (+VAT) for up to 5 users and moves up from there. Unlike some competitors, we are proud to put our pricing in the public domain here: www.myhrtoolkit.com/pricing

What backup is provided?

To support Disaster Recovery, a weekly full back up of all data is taken plus a daily differential back up – capturing details of any changes from that day.

What is the status regarding Data protection?

When using myhrtoolkit, the customer assumes the role of Data Controller and myhrtoolkit are deemed to be a Data Processor.

What security is in place?

Hosted securely with servers that are protected with a sophisticated firewall and intrusion detection/prevention system. The servers are constantly updated and patched. Any information that passes through the system is secure using 256-bit SSL encryption.

interested? get in touch

The best way to find out all you need to know about myhrtoolkit is to arrange a demo with a member of our customer support team. Just fill out the form below to arrange your demo!

make hr admin easy with:
HR Documents
  • Full Accountability – who reads what
  • Documents stored securely and easily
  • Get reminders of expiry of employee documents such as insurance
  • Communicate workplace policies and procedures quickly
Absence management
  • Track all attendance information
  • Bradford factor/index and pattern absence indication
  • Online self certification for employees
  • Full absence reporting
  • Email notifications for managers
Holiday tracking
  • Employee Self Service holiday requests
  • See your holidays in Microsoft Outlook/Google Calendar
  • Automatic pro-rata holiday entitlement calculations
  • Email alerts of bookings or requests
data-migration
free data migration
free-support
unlimited free support
mot
3 month MOT