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Customer Support Area

At myhrtoolkit, we are committed to helping you make the most of your myhrtoolkit system. To aid you finding your way around, we provide:

  • A KNOWLEDGEBASE

    A source of guides, ‘how-to’s, and manuals to help you around all the functions and advanced features of myhrtoolkit.

  • EMBEDDED SUPPORT

    Within the toolkit itself there are help texts, and short ‘How To’ videos wherever you see the play play icon.

  • SERVICE DESK

    If you need more in depth assistance, you can contact us via our service desk at https://myhrtoolkit.zendesk.com

Navigation is provided in the panel on the right. Subject topics are grouped together, sometimes the same article will appear under a couple of subject headings for convenience.

 

  • User Guides – This area contains information for users, managers and controllers and gives help and guidance on the day to day use and running of myhrtoolkit.
  • Configuration – This area is designed to help you through all the configuration options for your myhrtoolkit installation.
  • First Time Setup – This area is designed for controllers setting up their new myhrtoolkit installation, with a walk-through guide and documents focussing on the key function areas.

There is also a dedicated Security Portal which provides links to a variety of pages relating to advice on security within myhrtoolkit. It can be found here.

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Edmund House, 233 Edmund Road, Sheffield, S2 4EL