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Using enhanced security

Without enhanced security activated, users will be asked for their date of birth to validate their login credentials. Enhanced security gives more choices by allowing users to choose from a variety of questions and specify answers that they are not likely to forget. Security questions are used when users try to recover forgotten passwords.

In this document, we cover how controllers can setup enhanced security for their organisation to how users can use it.

Choosing security questions and answers – (General Users)

Editing my security questions and answers – (General users)

Activating enhanced security for my organisation – (Controllers only)

Resetting forgotten security answers – (Controllers only)

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